9jakitchen understands that our users care about their data and how it is collected, used, shared, and cared for. We are committed to handling your data following the applicable laws when you use any of the features, functions, mini-apps or mobile games available on our Platform or Services, interact with us via an external service, or application or through our customer service agents, or access our Services or our Platform through your computer, mobile device, or any other device with Internet connectivity.
What This Privacy Policy Covers.
This privacy policy covers using the website at https://www.9jakitchencom and the services provided by Kahoja Property and Tech Services Ltd. ("9jakitchen"), including how to treat personal information that 9jakitchen.com collects and receives. According to 9jakitchen's Terms of Use, you must be 18 years and older to use this site or have permission from a legal guardian. Therefore, this policy makes no provision for individuals under 18 years old. This policy does not apply to the practices of third parties that 9jakitchen does not own or control, or individuals that 9jakitchen does not employ or manage. This policy is effective on January 1, 2024.
Information Collection and How it is Used.
9jakitchen will not sell or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy. 9jakitchen collects personal information when you register to use 9jakitchen services or to post content on 9jakitchen.com. At registration, you are asked for your email address and possibly other optional information. If you would like to obtain a Seller account, 9jakitchen will ask for your business address, phone number, and payment information. 9jakitchen automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. 9jakitchen uses information for general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in 9jakitchen's user registration databases when you register with 9jakitchen. IP addresses may be used for various research purposes, and/or delivering unique functionality in the 9jakitchen Marketplace.
Service Announcements
9jakitchen will send you a welcome email when you sign up for 9jakitchen's services. 9jakitchen will send you service announcements on occasions when it is necessary to do so.
You may not opt out of service-related communications, which are not promotional. If you do not wish to receive them, you can deactivate your account by emailing support@9jakitchen.com from the email address you signed up with.
Administrative Messages
9jakitchen may periodically email you with administrative messages. 9jakitchen will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Your information may be combined with information 9jakitchen collects from other companies and used to improve and personalize services, content and advertising. If you don't wish to receive administrative messages or participate in these programs, simply opt out by emailing support@9jakitchen.com.
Choice/Opt-out
If you no longer wish to receive administrative messages, you may opt out by emailing support@9jakitchen.com. Please note that if you do not wish to receive administrative messages from us, those notices will still govern your use of the 9jakitchen website and service, and you are responsible for reviewing such notices for changes.
Password: Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify 9jakitchen of any unauthorized use of your password or any breach of security. You also agree that 9jakitchen cannot and will not be liable for any loss or damage arising from your failure to keep your password secure.
Account Information: You must keep your account information up-to-date and accurate at all times, including a valid email address.
Account Transfer: You may not transfer or sell your 9jakitchen account and User ID to another party. If you are registering as a business entity, you guarantee that you have the authority to bind the entity to this Agreement.
Newsletter Emails
9jakitchen users are offered subscriptions to 9jakitchen email newsletters. To opt in, 9jakitchen will ask for your email address. This email address will only be used for this feature. You may change your subscription or unsubscribe at any time by following the instructions contained in the email.
Friend Features
"Share with a Friend" allows members to share information about a seller or a specific item listed on 9jakitchen by sending a personalized email message. If you choose to use 9jakitchen's "Share with a Friend" feature, 9jakitchen will ask for the information needed to send the message, such as your friend's email address. 9jakitchen will then automatically send your friend an email, inviting your friend to visit the site. 9jakitchen does not store "Share with a Friend" information on our servers.
Cookies and Web Beacons
We use cookies, web beacons and measurement software and tools on the Website and so do our service providers and third parties such as our analytics, advertising or ad-serving partners. We use and disclose the information collected through the use of cookies, web beacons and measurement software and tools following this Privacy Policy. This includes using the information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. We may allow other third parties to use their cookies and web beacons to collect information about your visits to the Website. We have no control over such cookies and their use.
We may combine our cookies, information collected through the cookies and web beacons on the Website with other information (including information collected by third parties using their cookies and web beacons and providing our cookies and information to third parties) and use analytics services – to provide better or more relevant services and advertising to you on the Website and third-party websites. Our service providers and other third parties may do the same to provide more relevant services and advertising to you through other websites that you may visit.
Cookie Choices
If you do not want information collected through the use of cookies, web beacons or measurement software and tools, you may be able to delete or reject Cookies or some of the measurement software features through your browser or the settings section of your mobile or tablet device. Disabling these features may cause some of the functions on the Website or products and services not to work properly.
To learn more about how we use Cookies and similar technologies, and how you can manage your preferences, visit our Cookie Policy.
Information Sharing and Disclosure
Your 9jakitchen ID or alias is visible to other users when you post a message. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. 9jakitchen may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the 9jakitchen Terms of Use. 9jakitchen may disclose personally identifiable information to parties in compliance with 9jakitchen's Copyright and Intellectual Property Policy, as 9jakitchen in 9jakitchen's sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, 9jakitchen may disclose name, street address, city, state, zip code, country, phone number, email address and company name. 9jakitchen may share aggregated demographic information with business partners.
9jakitchen is affiliated with a variety of businesses and works closely with them. These businesses may operate stores on the 9jakitchen website or sell items to you from the 9jakitchen website. 9jakitchen may also provide services or sell products jointly with affiliated businesses. Due to the nature of 9jakitchen's business model, when an affiliated business is associated with your transaction, you will share customer information that is related to such transaction with that affiliated business.
9jakitchen employs other companies and people to perform tasks on our behalf and needs to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, handling billing disputes, analysing data, providing marketing assistance, and providing customer service.
9jakitchen will not rent, sell, or share personal information about you with non-affiliated parties except as specified in this Privacy Policy to provide products or services you have requested or when 9jakitchen has your permission. It may be necessary to share information to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, and violations of 9jakitchen's Terms of Use, as specified in this Privacy Policy or as otherwise required by law. In some cases, 9jakitchen may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. 9jakitchen will transfer information about you if 9jakitchen is acquired by or merged with another company. In this event, 9jakitchen will notify you by email or by putting a prominent notice on the 9jakitchen website before information about you is transferred and becomes subject to a different privacy policy.
As part of the buying and selling process, you may obtain another 9jakitchen user's email address, shipping address and/or other information. According to 9jakitchen's Terms of Use, you have a limited license to use this information. This information should only be used for 9jakitchen-related communications or 9jakitchen-facilitated transactions. 9jakitchen has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any 9jakitchen user to your email or physical mail list.
Applications, Widgets or Links to other Websites
We provide links to websites outside of the Website, as well as to third-party websites. We also allow some third parties to display widgets and applications on the Website that allow you to interact and share content including social media buttons such as Facebook share and like, Twitter, Pinterest and Google. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Website, or their collection of information through these third-party applications or widgets. Before disclosing your personal information on any other website or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy.
Users Based in the European Economic Area
When you access the Website from the European Economic Area (“EEA”) you may have additional rights under the General Data Protection Regulation, Regulation 2016/679 (“GDPR”) concerning the handling of your Personal Data (as defined in Article 4 of the GDPR).
In providing our services to you, we may monitor your activity on the Website using automated processes, including counting usage of the Website and creating audience profiles. We do this to provide more tailored and relevant services, including showing you more relevant properties.
In addition to other rights set out in this Privacy Policy, in certain circumstances, you may:
a. request access to Personal Data that we hold about you;
b. request a copy of Personal Data that you have provided to us, in a structured electronic format;
c. request that we update any inaccurate Personal Data that we hold about you;
d. request that we restrict the processing of Personal Data that we hold about you.
This enables you to ask us to suspend the processing of Personal Data, for example, if you want us to establish its accuracy or the reason for processing it;
e. object to our processing of your Personal Data;
f. request that we delete any Personal Data that we hold about you, subject to any legal obligations we have to retain your Data; and
g. withdraw your consent to processing the Personal Data that we hold about you.
Once you have withdrawn your consent, we will no longer process your Data for the purpose(s) you originally agreed to, unless we are required to do so by law. This will not affect the lawfulness of any processing of Personal Data based on your consent before its withdrawal.
Where your Personal Data is transferred outside of the EEA, it will only be transferred to countries that have been identified as providing adequate protection for Personal Data, or to a third party where we have approved transfer mechanisms in place to protect your Data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties).
For further information or to exercise your rights as an EEA data subject under the GDPR, please contact, official@9jakitchen.com.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information 9jakitchen collects from you. If you disclose your information to others, whether they are buyers or sellers on 9jakitchen or throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. 9jakitchen does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. 9jakitchen is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the 9jakitchen site. 9jakitchen encourages you to ask questions before you disclose your personal information to others.
Personal Information we collect (and why)
User Data
This is the personal data provided by you or collected by us to enable you to sign up for and use the 9jakitchen service. This may include your username, email address, phone number, birth date, street address, and country.
Some of the data we will ask you to provide is required to create your account. You may also be able to provide us with additional personal data to make your account more personalized.
Usage Data
This is the personal data that is collected about you when you’re accessing and/or using the 9jakitchen service, including:
Information about your interactions with the 9jakitchen service your search queries (including the date and time of any requests you make), purchase history, and product browsing history. There can also be inferences drawn about your interests and preferences based on your usage of the 9jakitchen service.
Certain technical data, which may include
URL information.
Online identifiers including cookie data and IP addresses.
Information about the devices you use, such as network connection type (e.g., Wi-Fi, 3G, LTE), provider, network and device performance, browser type, language, and operating system.
Your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, the language setting of your device, or payment currency), to monitor for unusual/suspicious account activity and deliver personalized content and advertising to you.
Payment and Purchase of Data
We may collect certain personal data if you purchase the 9jakitchen service. The exact personal data collected will vary depending on the payment method (e.g., credit card or wallet) but will include information such as
Name:
Date of birth:
Credit or debit card type, expiration date, and certain digits of your card number:
Postal code:
Mailing address:
Mobile phone number; and
Details of your purchase and payment history.
Third-Party Sources
Authentication partners: If you register for or log into our services using third-party credentials (e.g., Facebook), we will import your information from a such third party to help create your account with us,
Technical service partners: We work with technical service partners that provide us with certain data, such as mapping IP addresses to non-precise location data (e.g., city, state), to enable us to provide the 9jakitchen service, content, and features.
Payment partners: If you choose to pay for a service or feature by invoice, we may receive data from our payment partners to enable us to send you invoices, process your payment, and provide you with what you’ve purchased.
Advertisers and other advertising partners:
We may obtain certain data about you, such as cookie ID, mobile device ID, or email address, and inferences about your interests and preferences from certain advertisers and advertising partners that allow us to deliver more relevant ads and measure their effectiveness,
What do we use Personal Information for?
To provide and personalize the 9jakitchen service.
To understand, diagnose, troubleshoot, and fix issues for the 9jakitchen service,
To evaluate and develop new features, technologies, and improvements to the 9jakitchen service.
To comply with legal obligations and law enforcement requests.
To conduct business planning, reporting, and forecasting.
To process your payment.
To detect fraud, including fraudulent payments and fraudulent use of the 9jakitchen service.
To conduct research, contests, surveys, and sweepstakes.
Requesting, Editing, and Deleting Account and Personal Information
You can change your 9jakitchen Account Information (except your username), at any time. 9jakitchen may send you certain communications relating to the 9jakitchen service, such as service announcements and administrative messages that are considered part of your 9jakitchen account.
9jakitchen limits access to personal information about you to employees who 9jakitchen believes reasonably need to meet that information to provide products or services to you or to do their jobs. Your 9jakitchen Account Information is password-protected.
If your personally identifiable information changes you may correct or update it by making the change on your 9jakitchen account page. You may delete or deactivate your account by emailing Customer Support at account_removal@9jakitchen.com. For your security, you must send the account deletion request from the same email address that you use to log into your account. 9jakitchen will respond to your request within 10-20 business days. Please note that your identification, billing and contact information may remain in 9jakitchen's records for some period.
Security
The security of your personal information is important to us. Your 9jakitchen account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by signing off once you have finished using a shared computer. When you enter sensitive information (such as credit card number) for registration 9jakitchen encrypts that information using Transport Layer Security technology (TLS). 9jakitchen follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once 9jakitchen receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while 9jakitchen strives to use commercially acceptable means to protect your personal information, 9jakitchen cannot guarantee its absolute security. If you have any questions about security on 9jakitchen's Web site, you can email 9jakitchen at support@9jakitchen.com.
Changes to this Privacy Policy
If this privacy policy is changed, 9jakitchen will post changes so that you are aware of those changes. 9jakitchen reserves the right to modify this privacy statement at any time, so please review it frequently. If 9jakitchen makes material changes to this policy you will be notified here, by email, or in other places 9jakitchen deems appropriate.
Questions:
If you have questions or suggestions, submit them to support@9jakitchen.com or by mail to 9jakitchen Attn: Customer Support; 21 Road, G1 Close, House 2B, Festac Town, Lagos, Nigeria.
Language:
This Privacy Notice is available in English. In case of any discrepancy between the English version and the translated language version, the English version shall prevail.
https://9jakitchen.com/refund-policy
©Kahoja Property & Services Ltd
Version dated 10 June 2024.
Also, read our;
Refund Policy
Delivery Policy
Cookies Policy