TERMS AND CONDITIONS

9jakitchen's Terms of Use Agreement

1. Contractual Relationship.

These Terms of Use (“Terms”) govern the access or use by you, an individual, from within any country in the of applications, websites, content, products, and services (the “Services”) made available by Kahoja Property and Tech Services Ltd. ‘Parent Company; a private limited liability company established in Nigeria, having its offices at 21 Road, G1 Close, House 2B, Festac Town, Lagos, Nigeria registered at the Corporate Affairs Commission under number 1831535 (“Kahoja Property and Tech Services Ltd”).

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access and use of the Services constitute your agreement to be bound by these Terms, which establishes a contractual relationship between you and Kahoja Property and Tech Services Ltd. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. Kahoja Property and Tech Services Ltd may immediately terminate these Terms or any Services concerning you, or generally, cease offering or deny access to the Services or any portion thereof, at any time for any reason.

Kahoja Property and Tech Services Ltd may amend the Terms related to the Services from time to time. Amendments will be effective upon Kahoja Property and Tech Services Ltd.’s posting of such updated Terms at this location or the amended policies on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

Our collection and use of personal information in connection with the Services are as provided in Kahoja Property and Tech Services Ltd.’s Privacy Policy located at https://www.9jakitchen.com/privacy. Kahoja Property and Tech Services Ltd may provide to a claim’s processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute, or conflict, which may include an accident, involving you and a Third-Party Provider (including a delivery rider) and such information or data is necessary to resolve the complaint, dispute, or conflict.


By using the 9jakitchen.com website (“9jakitchen” or the “Site”), a service of Kahoja Property and Tech Services Ltd., you (the “user” or “you”) agree to be bound by the following terms and conditions (the “Terms of Use” or the “Agreement”), including those available by hyperlink. If you have any questions, please refer to the Help section of the Site. Before you may become a member of 9jakitchen, you must read and accept all the terms and conditions in, and linked to, the Agreement. The Agreement is effective on April 8, 2023, for current users and upon acceptance for new users.


2.            Membership Eligibility

Age: 9jakitchen.com’s services are available only to, and may only be used by, individuals who are 18 years and older and who can form legally binding contracts under applicable law. Individuals under the age of 18 can use this service only in conjunction with and under the supervision of a parent or legal guardian. In this case, the adult is the user and is responsible for all activities.

Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by 9jakitchen.com’s policies as stated in the Agreement and 9jakitchen.com’s Privacy Policy.

Password: Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify 9jakitchen.com of any unauthorized use of your password or any breach of security. You also agree that 9jakitchen.com cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. Account Information: You must keep your account information up-to-date and accurate at all times, including a valid email address. Account Transfer: You may not transfer or sell your 9jakitchen.com account and User ID to another party. If you are registering as a business entity, you guarantee that you have the authority to bind the entity to this Agreement. Right to Refuse Service: 9jakitchen.com’s services are not available to temporarily or indefinitely suspended 9jakitchen.com members. 9jakitchen.com reserves the right, in 9jakitchen.com’s sole discretion, to cancel unconfirmed or inactive accounts. 9jakitchen.com reserves the right to refuse service to anyone, for any reason, at any time.


3.            Registration

i. You are required to register as a User before completing any order through this application. During the registration, you are required to provide accurate, complete, and up-to-date registration information (Name, E-mail, and Phone number). You must safeguard your username and password.

ii. You authorize us to assume that any person using the application with your username and password is either you or is authorized to act for you.

iii. 9jakitchen.com has the absolute discretion to refuse the registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.

iv. You should inform us immediately of any changes to the information that you provided so that we can communicate with you effectively.


4.            The Services.


9jakitchen acts as a venue to allow users who comply with 9jakitchen’s policies to offer, sell, and buy certain food and related goods within a fixed price format. 9jakitchen is not directly involved in the transaction between buyers and sellers. As a result, 9jakitchen has no control over the quality, safety, morality, or legality of any aspect of the items listed, the truth or accuracy of the listings, or the ability of sellers to sell items. 9jakitchen does not pre-screen users or the content or information provided by users. 9jakitchen cannot ensure that a buyer or seller will complete a transaction.


Consequently, 9jakitchen does not transfer legal ownership of items from the seller to the buyer. 9jakitchen cannot guarantee the identity, age, and nationality of a user. 9jakitchen encourages you to communicate directly with potential transaction partners through the tools available on the Site.


You agree that 9jakitchen is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on 9jakitchen. You use the 9jakitchen service at your own risk.


9jakitchen does not guarantee same-day shipping on any order. The shipping guidelines published on this website are not guarantees of a shipping or arrival date, they are estimates.


5.            Content.

License: 9jakitchen does not claim ownership rights in your Content. You grant 9jakitchen a license solely to enable 9jakitchen to use any information or Content you supply 9jakitchen with so that 9jakitchen is not violating any rights you might have in that Content. You grant 9jakitchen a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the Content, in any media now known or not currently known, concerning your Content. You agree to allow 9jakitchen to store or re-format your Content on 9jakitchen and display your Content on 9jakitchen in any way 9jakitchen chooses. 9jakitchen will only use personal information following the 9jakitchen Privacy Policy.

As part of a transaction, you may obtain personal information, including email address and shipping information, from another 9jakitchen user. Without obtaining prior permission from the other user, this personal information shall only be used for that transaction or 9jakitchen-related communications. 9jakitchen has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any 9jakitchen user to your email or physical mail list. For more information, see 9jakitchen’s Privacy Policy.

Re-Posting Content: By posting Content on 9jakitchen, it is possible for an outside website or a third party to re-post that Content. You agree to hold 9jakitchen harmless for any dispute concerning this use. If you choose to display your 9jakitchen-hosted image on another website, the image must provide a link back to its listing page on 9jakitchen. Subject to your compliance with these Terms.

Kahoja Property and Tech Services Ltd grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to:

(i)            access and use the Applications on your device solely in connection with your use of the Services; and

(ii)           access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by Kahoja Property and Tech Services Ltd and Kahoja Property and Tech Services Ltd.’s licensors.

 

 6.            Listing and selling.


Listing Description: By listing an item on the Site you warrant that you and all aspects of the item comply with 9jakitchen’s policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your 9jakitchen shop. Your listings may only include text descriptions, graphics, pictures, and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing.


Shop Policies: All sellers are urged to outline shop policies for their 9jakitchen shop. These policies may include, for example, shipping, returns, payment and selling policies. Sellers must create reasonable policies in good faith and must abide by such policies. All shop policies must comply with 9jakitchen’s site-wide policies. Sellers are responsible for enforcing their reasonable shop policies. 9jakitchen reserves the right to request that a seller modify a shop policy.

Binding Sale: All sales are binding. The seller is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller’s listing (such as payment method), or (b) the seller cannot authenticate the buyer’s identity. The buyer is obligated to deliver appropriate payment for items purchased unless there is an exceptional circumstance.

Fee Avoidance: The price stated in each item listing description must be an accurate representation of the sale. Sellers may charge reasonable handling fees to cover the costs of packaging and mailing the items. Sellers may not charge excessive handling fees or otherwise avoid fees. You may not alter the item’s price after a sale to avoid 9jakitchen transaction fees, misrepresent the item’s location, or use another user’s account without permission.


7.            Payment Terms


We accept payments via your Debit/Credit Card, 9jakitchen Wallet, Bank Transfers, and Cash on Delivery.


All product prices listed are in Naira for Nigerian customers and other countries' currency for customers from the countries we are present.


To provide secure online commerce transactions, we employ the Internet's Secure Sockets Layer (SSL) technology. It encrypts your personal information, including credit card number, name and address, so that it would not be read as the information travels over the Internet.


There is no limit to purchasing on this application if you pay by 9jakitchen Wallet, Bank Transfers, Debit/Credit Card or Cash on Delivery.


Your offer to purchase made on 9jakitchen shall be subject to our sole discretion and may not be accepted subject to the availability of stock. A final and conclusive invoice will be presented to you upon delivery.


9jakitchen may from time to time set credit limits for individual customers and 9jakitchen reserves the right to limit sales including the right to decline sales to any customers.


9jakitchen reserves the right to change the payment terms for any order without prior notice.


8.            Prohibited Activities


You are solely responsible for your conduct and activities on and relating to 9jakitchen and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on 9jakitchen. Restricted Activities: Your Content and your use of 9jakitchen shall not:

(i) Be false, inaccurate, or misleading.

(ii) Be fraudulent or involve the sale of illegal, counterfeit, or stolen items.

(iii) Infringe upon any third party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy.

(iv) Violate this Agreement, any site policy or community guidelines, or any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising).

(v) Contain items that have been identified by the Federal Competition & Consumer Protection Agency U.S. Consumer Products Safety Commission (FCCPC) as hazardous to consumers and therefore subject to a recall.

(vi) Be defamatory, trade libellous, unlawfully threatening, harassing, impersonate or intimidate any person (including 9jakitchen staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of a similar email address, nicknames, or creation of a false account(s) or any other method or device.

(vii) Be obscene or contain child pornography.

(viii) Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information.

(ix) Host images are not part of a listing.

(x) Link directly or indirectly, reference or contain information about goods or services offered externally to 9jakitchen.

(xi) Modify, adapt, or hack 9jakitchen or modify another website to falsely imply that it is associated with 9jakitchen.

(xii) Appear to create liability for 9jakitchen or cause 9jakitchen to lose (in whole or in part) the services of 9jakitchen’s ISPs or other suppliers.

(xiii) Link directly or indirectly, reference or contain descriptions of goods or services that are prohibited under this Agreement, the Privacy Policy, or other policy documents as posted on 9jakitchen


Furthermore, you may not list any item on 9jakitchen.com (or consummate any transaction that was initiated using 9jakitchen’s service) that, by paying to 9jakitchen the commission or transaction fee, could cause 9jakitchen to violate any applicable law, statute, ordinance, or regulation, or that violates the Terms of Use.


9.            Information Control


9jakitchen does not control the Content provided by users that are made available on 9jakitchen. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretence.


Additionally, there may also be risks in dealing with international trade and foreign nationals. By using 9jakitchen, you agree to accept such risks and that 9jakitchen (and 9jakitchen’s officers, directors, agents, subsidiaries, joint ventures, and employees) is not responsible for all acts or omissions of users on 9jakitchen. Please use caution, and common sense, and practice safe buying and selling when using 9jakitchen.


Other Resources: 9jakitchen is not responsible for the availability of outside websites or resources linked to or referenced on the Site. 9jakitchen does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You agree that 9jakitchen shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or resources.


10.         Resolution of Disputes and Release


In the event a dispute arises between you and 9jakitchen, please contact 9jakitchen.com using our contact form or contact details provided on the site. Should you have a dispute with one or more users, or an outside party, you release 9jakitchen (and 9jakitchen’s officers, directors, agents, subsidiaries, joint ventures, and employees) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. 9jakitchen encourages users to report user-to-user disputes to their local law enforcement, postmaster general, or a certified mediation or arbitration entity, as applicable.


9jakitchen, for the benefit of users, may try to help users resolve disputes. 9jakitchen does so at 9jakitchen’s sole discretion, and 9jakitchen has no obligation to resolve disputes between users or between users and outside parties. To the extent that 9jakitchen attempts to resolve a dispute, 9jakitchen will do so in good faith based solely on 9jakitchen’s policies. 9jakitchen will not make judgments regarding legal issues or claims.


11.         9jakitchen’s Intellectual Property


9jakitchen and other 9jakitchen graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks or trade dress of Kahoja Property and Tech Services Ltd. in Nigeria. and/or other countries. 9jakitchen’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to confuse.


12.         Access and Interference


Much of the information on 9jakitchen is updated on a real-time basis and is proprietary or licensed to 9jakitchen by 9jakitchen’s users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access 9jakitchen for any purpose without 9jakitchen’s prior express written permission. Additionally, you agree that you will not:


(i) Take any action that imposes, or may impose, in 9jakitchen’s sole discretion, an unreasonable or disproportionately large load on 9jakitchen’s infrastructure

(ii) Copy, reproduce, modify, create derivative works from, distribute or publicly display any user Content (except for your Content) from the Site without the prior expressed written permission of 9jakitchen and the appropriate third party, as applicable

(iii) Interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site

 
13.         Breach


Without limiting any other remedies, 9jakitchen may, without notice, and without refunding any fees, delay or immediately remove Content, warn 9jakitchen’s community of a user’s actions, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user’s account privileges, terminate a user’s account, prohibit access to the Site, and take technical and legal steps to keep a user off the Site and refuse to provide services to a user if any of the following apply:


9jakitchen suspects (by information, investigation, conviction, settlement, insurance or escrow investigation, or otherwise) a user has breached this Agreement, the Privacy Policy, or other policy documents and community guidelines incorporated herein; 9jakitchen is unable to verify or authenticate any of your personal information or Content; Or 9jakitchen believes that a user is acting inconsistently with the letter or spirit of 9jakitchen’s policies, has engaged in improper or fraudulent activity in connection with 9jakitchen or the actions may cause legal liability or financial loss to 9jakitchen’s users or 9jakitchen.


14.         Privacy


Except as provided in 9jakitchen’s Privacy Policy, 9jakitchen will not sell or disclose your personal information (as defined in the Privacy Policy) to third parties without your explicit consent. 9jakitchen stores and processes Content on computers located in Nigeria that are protected by physical as well as technological security.


15.         No Warranty


9JAKITCHEN, 9JAKITCHEN’S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND 9JAKITCHEN’S SUPPLIERS PROVIDE 9JAKITCHEN’S WEBSITE AND SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. 9JAKITCHEN, 9JAKITCHEN’S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND 9JAKITCHEN’S SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM 9JAKITCHEN SHALL CREATE ANY WARRANTY. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.


16.         Liability Limit

IN NO EVENT SHALL 9JAKITCHEN, AND (AS APPLICABLE) 9JAKITCHEN’S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR 9JAKITCHEN’S SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SITE, 9JAKITCHEN’S SERVICES, OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 9JAKITCHEN’S LIABILITY AND (AS APPLICABLE) THE LIABILITY OF 9JAKITCHEN’S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE NUMBER OF FEES YOU PAY TO 9JAKITCHEN IN THE 12 MONTHS BEFORE THE ACTION GIVING RISE TO LIABILITY, AND (B) $100. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.


17.         Indemnity

YOU AGREE TO INDEMNIFY AND HOLD 9JAKITCHEN, AND (AS APPLICABLE) 9JAKITCHEN’S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.


18.         No Guaranty


9jakitchen does not guarantee continuous, uninterrupted access to the Site, and operation of the Site may be interfered with by numerous factors outside 9jakitchen’s control.


19.         Legal Compliance


You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of 9jakitchen’s service and your listing, purchase, solicitation of offers to purchase, and sale of items.


20.         Severability


If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the party's intention. All remaining provisions of this Agreement shall remain in full force and effect.


21.         No Agency


You and 9jakitchen are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.


22.         9jakitchen Service


9jakitchen reserves the right to modify or terminate the 9jakitchen service for any reason, without notice, at any time. 9jakitchen reserves the right to alter these Terms of Use or other Site policies at any time. If the alterations constitute a material change to the Terms of Use, 9jakitchen will notify you via email to the email address in your account. What constitutes a “material change” will be determined at 9jakitchen’s sole discretion, in good faith, and using common sense and reasonable judgment.

23.         Choice of Law


This Agreement shall in all respects be interpreted and construed with and by the laws of Nigeria and disputes arising under this Agreement will be adjudicated by the courts of Nigeria.


24.         Notices


Except as explicitly stated otherwise, any notices shall be given by postal mail to Kahoja Property And Tech Services Ltd. Attn: Legal; 21 Road, G1 Close, House 2B, Festac Town, Lagos, Nigeria (in the case of 9jakitchen.com) or, in your case, to the email address you provide to 9jakitchen.com (either during the registration process or when your email address changes). Notice shall be deemed given 24 hours after the email is sent unless the sending party is notified that the email address is invalid. Alternatively, 9jakitchen.com may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to 9jakitchen.com. In such case, notice shall be deemed given three days after the date of mailing.


25.         Force Majeure


9jakitchen.com and its Parent company shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of Company.


26.         Disclosures


The services hereunder are offered by Kahoja Property and Tech Services Ltd., located at 21 Road, G1 Close, House 2B, Festac Town, Lagos, Nigeria.

 

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